Get in touch

Want to get in touch? We’d love to hear from you. Here’s how you can reach us…

We’re here to help!

If you have a question about your order, want to give us your feedback feel free to contact us by email or by phone.

Contact us with all your questions.

You can also view our Frequently Asked Questions (FAQ) on the bottom of this contact page and find answers to many of the questions you may have.

We will make every attempt to make your experience with a pleasant one.

If you reach us after hours we will do our best to get back to you the next business day.

Ask a question

    Frequently Asked Questions

    What are the delivery charges for orders from the Online Shop?


    Items are dispatched from the US and will arrive in 5-8 days.

    International orders pays for shipping.

    All International orders will be shipped either via USPS, DHL, FedEx Depending on your location.

    Which payment methods are accepted in the Online Shop?

    Currently we accept Credit Card Payments and PayPal.

    If you would like to arrange payment via another method,

    We are happy to try and assist your request! Call Us 1+212-920-5645

    How long will delivery take?

    Items are dispatched from the US and will arrive in 3-5 days, depending on your location.

    What exactly happens after ordering?

    After ordering you will promptly receive an order confirmation via e-mail.

    After the order has been processed in our database, the package will leave on the same day, or, at the latest, the following work day.

    Orders via personal checks are sent out after payment has been cleared.

    How secure is shopping in the Online Shop?

    We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.

    Do I receive an invoice for my order?

    Yes. You will receive your invoice via e-mail when your order is sent out to you.